The routine calls, answered. The licensed work, left to your people.
Anty Voice answers the calls that do not need a licence: ID cards, billing questions, certificate reissues. Anything that does goes to your team, already written up.
Your licensed staff are answering the easy calls.
Most agencies do not have a call problem. They have a staffing problem that shows up on the phones.
Someone Calls In Sick
Their queue lands on whoever is left, and the person quoting a commercial account stops to email an ID card.
Someone Leaves
Hiring and training a service rep takes months. The calls do not wait for the new hire.
Everything Shares One Queue
A payment question and a claim sit in the same line, handled by the same people, in the order they arrived.
What would handing off routine calls be worth to you?
Put in your own numbers. No form, no email required. Your result appears right here.
Staff time returned each month
Worth – a month, or – a year. That is – of one full-time rep.
How this is worked out: calls per week × 52 ÷ 12 × minutes per call × share handled. A rep's hourly cost is yearly cost ÷ 2,080 paid hours. It counts staff time only, not calls that would otherwise have gone unanswered.
The assistant never crosses the licensed line.
Reading a policy back is service. Advising on coverage is licensed work. The assistant does the first and never the second.
Handled End To End
Nothing changes on the policy, so nothing needs a licence.
- Auto ID CardsFound, sent to the caller, and logged on the client record.
- Billing And Payment StatusWhat is due, when, and whether the last payment landed.
- Certificate ReissueWhen the holder is already on the policy and the wording is unchanged.
- Policy Details Read BackEffective dates, policy numbers and carrier contact details.
Prepared, Then A Person
The assistant gathers everything, then hands it to your team.
- New Certificate Holders Or Changed WordingAn errors and omissions exposure, so a person signs off.
- Any Policy ChangeA change made wrong is a claim denied later.
- Every ClaimDetails taken, the right person alerted, the caller told what happens next.
- Any Coverage Question"Am I covered for…" always goes to someone licensed.
Where agencies put it to work.
Start with one. Each comes with a number we agree to measure before it goes live.
Routine Service Calls
ID cards, billing and certificate reissues answered without a rep picking up.
Measured by staff hours returned
Overflow When You Are Short-Staffed
When the line is busy or someone is out, the assistant picks up instead of voicemail.
Measured by calls answered that would have waited
After-Hours Quote Requests
Evening and weekend callers get their details taken, and a producer has a full write-up in the morning.
Measured by after-hours enquiries captured
Renewal Reminders
Outbound calls ahead of renewal, with anyone who wants to review coverage booked in with your team.
Measured by renewal conversations booked
Warm Transfer To A Licensed Person
When a caller needs advice, they are passed to the right person with the reason for the call already stated.
Measured by transfers without the caller repeating themselves
Every Call On The Record
Each call becomes a note on the client record. Nothing is deleted, so every action can be audited.
Measured by calls with a complete record
Your data stays yours. So does everything else.
The two questions agencies ask first, answered plainly.
Never Used For Training
Your calls, transcripts and policyholder data are never used to train any model. Call content is used to serve your callers and nothing else.
We Will Sign Your NDA
Send it before the first call and we will sign it before we see anything.
If We Disappeared Tomorrow
The client record lives in your agency management system, not with us. Your phone number stays yours. Source code escrow is available.
No Lock-In
Month to month. Cancel by email and billing stops at the end of the month.
Recording Is Announced
Every call opens by saying it is recorded, as all-party consent states such as Maryland require.
Access You Control
It runs on your agency's own system credentials, which you can revoke at any time.
What do unanswered after-hours calls cost you?
A caller asking for a quote at 7pm usually calls another agency at 7:05.
Commission at risk each month
That is – a year, from – quote requests a month that reach voicemail.
How this is worked out: calls per week × 52 ÷ 12 × your win rate × first-year commission. It assumes none of those callers wait for the morning, so treat it as the most you could be losing. It leaves out renewals, which make a won policy worth more over time.
Compare two policies in a minute.
Upload two declarations pages, such as this year's and a competing quote, and see exactly what differs. Free, no sign-up.
Upload Two Dec Pages
PDFs from any carrier.
We Read Both
Named insured, dates, every coverage, limit, deductible and endorsement.
Lined Up Side By Side
Differences highlighted: higher, lower, added or missing.
Nothing Kept
Files are read and discarded. Never stored, never used for training.
It shows what differs. It does not say which policy is better. That is a question for a licensed agent.
Insurance is new for us. The voice platform is not.
We will not claim agency clients we do not have. Here is what we have built and run.
Voice, Live For Months
Anty Voice runs inbound and outbound calls for a two-location tax preparation business in Arizona: answering, qualifying and booking into the calendar, with every call transcribed, recorded and logged.
Compliance, Built From Nothing
We built Nuvett, a hiring platform that verifies identity with liveness and document checks, meets data protection law in two countries, and keeps a full audit trail. It runs in production for paying clients.
Start with eight weeks and one line of business.
After hours and overflow only, so your team's day does not change. We agree what to measure first, then show you the numbers every week. Month to month after that.
Questions agencies ask.
The things agency owners ask before a pilot.
No. It reads information back and takes details. Any question about what is covered, or whether to change something, goes to a licensed person on your team.
Epic is the first agency management system we are connecting to, through Applied's developer program and your agency's own credentials. We will walk you through it on a call.
Yes. Routine calls look much the same across lines: documents, billing, status. We set it up around the lines you write.
Yes, and every call opens by saying so. Recordings and transcripts are available to your team and kept for the period you choose.
Yes. Send yours and we will sign it before we see any of your data.
No. Cancel any time by email, and we stop billing at the end of your current month.
Tell us which calls are eating your team's day.
One conversation is usually enough to know whether this fits. We will tell you if it does not.
