Terms of Service

Last updated: 30 August 2026

These Terms of Service (“Terms”) govern your access to and use of the services provided by Anty Virtual, Inc. (“Anty Virtual,” “we,” “us,” or “our”). By subscribing to, accessing, or using the Services, you (“Subscriber,” “Customer,” or “you”) agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

Our collection and use of personal information is described in our Privacy Policy at https://antyvirtual.com/privacy-policy/, which is incorporated into these Terms by reference.

1. Definitions

• “Services” means the products made available by Anty Virtual, including Anty Connect, AI Voice Agents, Anty Cards, and Reputation Management, together with our website, dashboard, and APIs.
• “Anty Connect” means our messaging platform, which enables you to send and receive messages on your own WhatsApp Business and Instagram professional accounts.
• “End User” means any individual who communicates with you through the Services.
• “Customer Data” means all data you or your End Users submit to, or that is generated through, the Services, including message content.
• “Meta Platforms” means the WhatsApp Business Platform, the Instagram Platform, the Messenger Platform, and any other Meta product or API used to deliver the Services.
• “Service Plan” means the subscription tier you have selected, as described on the applicable pricing page.

2. Eligibility and Accounts

You must be at least 18 years old and legally capable of entering into contracts. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your account credentials, and for all activity that occurs under your account. Notify us immediately at info@antyvirtual.com if you become aware of unauthorized access.

You are responsible for the conduct of any of your employees, contractors, or agents to whom you grant access to the Services.

3. Term, Renewal, Suspension, and Cancellation

Term. This agreement runs for an initial term of 30 days from your Subscription Date and automatically renews for successive 30-day terms unless either party gives 30 days’ prior written notice, or unless terminated for material default under Section 12.

Subscription Date. Your Service Plan begins on the date of your first payment for that plan.

Cancellation. To cancel, you must provide written notice at least 30 days before your renewal date. If notice is not received in time, you remain responsible for payment for the following term.

Suspension. You may suspend Services for a minimum of 30 days by providing 30 days’ prior written notice. Billing resumes automatically once the suspension period ends.

Example: if your renewal date is 1 March, written notice to suspend must be received by 1 February. Suspension begins 1 March and runs 30 days. Billing resumes 1 April.

Written notice should be sent to info@antyvirtual.com.

4. Fees, Billing, and Overages

By subscribing, you agree to pay all fees for your selected Service Plan plus any overage charges incurred. All payments are non-refundable, including for partial periods and unused capacity, except where required by law.

Overages. If you exceed the usage included in your Service Plan during a calendar month — including conversations, messages, call minutes, or other units specified in your plan — you will be charged overage rates as published on the pricing page for that Service Plan:

• Anty Connect: https://antyvirtual.com/waig-pricing/
• AI Voice Agents: https://antyvirtual.com/voice-pricing/
• Anty Cards and Visibility: https://antyvirtual.com/cardplan/

Overage charges are billed on the last business day of each month, or, if your Service Plan is terminated, within 3 days of the termination date. You authorize Anty Virtual to charge the payment method on file for all fees and overages.

You may upgrade to a larger plan at any time during your billing cycle to avoid overages.

Third-party charges. Certain Services depend on third-party platforms that bill you directly. In particular, message charges levied by Meta for use of the WhatsApp Business Platform are billed by Meta to your own WhatsApp Business account and are separate from and additional to Anty Virtual’s fees. You are responsible for maintaining a valid payment method with those providers.

Plan changes. You may change your Service Plan by notifying us at info@antyvirtual.com or 480-741-8608. Changes must be requested at least one week before the end of your current subscription cycle. Requests made within that week take effect at the following cycle.

Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes other than taxes on our income.

Late payment. We may suspend Services for non-payment after notice. You remain liable for fees accrued during any suspension for non-payment.

5. Your Responsibilities for Messaging and Consent

This section applies to Anty Connect, AI Voice Agents, and any other Service used to contact End Users. These obligations are material to this agreement.

You represent and warrant that:

• You have obtained all consents required by applicable law and platform policy before sending any message or placing any call to an End User;
• You maintain records of those consents and will provide them to us on request;
• You honor opt-out requests promptly and permanently;
• You comply with all applicable laws governing your communications, including the Telephone Consumer Protection Act, CAN-SPAM, the Nigeria Data Protection Act 2023, and the Kenya Data Protection Act 2019, as applicable to your operations;
• You are the authorized owner or operator of any phone number, WhatsApp Business account, or Instagram professional account you connect to the Services;
• Where you use automated or AI-generated replies, you disclose this to End Users and maintain a functioning human escalation path.

Meta platform compliance. Your use of Anty Connect is additionally subject to Meta’s terms and policies, including the WhatsApp Business Messaging Policy, the WhatsApp Business Solution Terms, and the Instagram Platform Policy. You agree to comply with those policies as they apply to you. We may suspend or terminate your access immediately, without refund, if your conduct places our platform access at risk.

Data roles. As between you and Anty Virtual, you are the controller of Customer Data and we are the processor, acting only on your documented instructions. You are responsible for the lawfulness of the data you provide and the instructions you give.

6. Acceptable Use

You will not, and will not permit anyone else to:

• Send unsolicited, deceptive, or bulk unsolicited messages, or engage in phishing or fraud;
• Send content that is unlawful, defamatory, harassing, hateful, obscene, or that infringes any third party’s rights;
• Promote or facilitate illegal goods or services, or activity restricted under Meta’s Commerce Policies;
• Impersonate any person or entity, or misrepresent your affiliation;
• Attempt to gain unauthorized access to the Services or any related systems;
• Reverse engineer, decompile, or attempt to derive the source code of the Services;
• Resell, sublicense, or make the Services available to any third party except as expressly permitted in writing;
• Use the Services to build a competing product;
• Circumvent usage limits, rate limits, or billing;
• Upload malicious code or interfere with the integrity or performance of the Services;
• Use the Services to collect or process data you are not authorized to process.

We may investigate suspected violations and may suspend access without notice where we reasonably believe there is a risk of harm, legal exposure, or loss of platform access.

7. Intellectual Property

Our IP. The Services, including all software, interfaces, documentation, and branding, are and remain the property of Anty Virtual and its licensors. Subject to these Terms and your payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during your subscription term.

Your data. You retain all rights in Customer Data. You grant us a limited license to host, process, transmit, and display Customer Data solely as necessary to provide the Services and as described in our Privacy Policy.

Feedback. If you provide suggestions or feedback about the Services, we may use them without restriction or obligation to you.

8. Confidentiality

Each party may receive information from the other that is marked confidential or that a reasonable person would understand to be confidential. Each party will use the other’s confidential information only to perform under these Terms, will protect it with at least reasonable care, and will not disclose it except to personnel and advisors with a need to know who are bound by confidentiality obligations. These obligations do not apply to information that is public through no fault of the recipient, independently developed, or lawfully received from a third party, and do not prevent disclosure required by law.

9. Third-Party Services

The Services depend on third-party platforms and providers, including Meta, telecommunications carriers, cloud hosting providers, and AI model providers. We do not control those platforms. Changes to their availability, pricing, policies, or APIs may affect the Services, and we are not liable for their acts or omissions. Where a third party suspends or terminates your access to their platform, we may be unable to provide the affected Service.

10. Service Availability and AI Output

We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation. We may perform maintenance, and we may modify or discontinue features with reasonable notice.

AI output. Portions of the Services generate responses using artificial intelligence. AI output may be inaccurate, incomplete, or inappropriate for a given context. You are responsible for configuring, reviewing, and supervising the automated responses sent on your behalf, and for the consequences of messages sent from your accounts. AI output does not constitute professional advice of any kind.

11. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANTY VIRTUAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE.

12. Termination

By either party. As described in Section 3.

For material default. Either party may terminate immediately on written notice if the other party materially breaches these Terms and fails to cure within 10 days of notice, or immediately and without cure period where cure is not possible.

By us, immediately. We may suspend or terminate your access immediately, without refund, if you breach Section 5 or Section 6, if your conduct threatens our access to Meta Platforms or other third-party services, if you fail to pay, or if required by law or by a third-party platform.

Effect. On termination, your license to use the Services ends and you remain liable for all accrued fees. You may request an export of Customer Data within 30 days of termination. After that period we delete Customer Data as described in our Privacy Policy. Sections 4, 7, 8, 11, 13, 14, and 15 survive termination.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ANTY VIRTUAL’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ANTY VIRTUAL IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply to your payment obligations, your indemnification obligations, or either party’s liability for gross negligence, willful misconduct, or fraud.

14. Indemnification

You will defend, indemnify, and hold harmless Anty Virtual, its officers, directors, employees, and agents from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Services;
• Customer Data, including the content of messages sent from your accounts;
• Your breach of Section 5 (consent and platform compliance) or Section 6 (acceptable use);
• Your violation of any applicable law or third-party right;
• Any claim by an End User relating to communications you sent or authorized.

We will notify you of any claim, allow you to control the defense, and provide reasonable cooperation at your expense.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws rules. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Maricopa County, Arizona.

Before filing a claim, the parties agree to attempt to resolve the dispute informally by contacting the other party in writing and negotiating in good faith for at least 30 days.

16. General

Changes to these Terms. We may update these Terms. Material changes will be communicated by email or through the Services at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

Notices. Notices to Anty Virtual: info@antyvirtual.com. Notices to you: the email address associated with your account.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Severability. If any provision is held unenforceable, the remainder continues in effect.

No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.

Entire agreement. These Terms, together with the Privacy Policy and any order form or plan documentation, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements on the subject.

Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

17. Contact

Anty Virtual, Inc. Email: info@antyvirtual.com Phone: 480-741-8608